In an age of unprecedented turbulence in the labor market, the Public Employment Service (PES) plays a crucial role in many countries in helping people to adjust to change. This book is a unique survey of the latest developments in the PES in selected industrialized and transition countries across the world. It will be invaluable to those who are interested in labor market policy and how it is delivered. The book describes the four main PES functions —job broking, labor market information, the administration of labor market adjustment programs and unemployment benefit. It also looks at how the PES is organized and its relationships with other organizations, addresses the pressures under which today's PES works, and discusses some problems and dilemmas, such as the squeeze on resources, the pressure for privatization, and new opportunities opened up by the Internet.
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Phan Thuy is the head of Employment Services Unit, Employment Sector of the International Labor Organization. Ellen Hansen is Senior Employment Services Specialist at International Labour Organization. David Price works for the International Labor Office.
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