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Inhuman Relations: Quality Circles and Anti-Unionism in American Industry (Labor And Social Change) - Softcover

 
9780877226321: Inhuman Relations: Quality Circles and Anti-Unionism in American Industry (Labor And Social Change)
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Gives an account of Johnson and Johnson's implementation of the workplace reform technique called Quality of Worklife or Quality Circles as a union-busting tactic. This book describes this and other methods of controlling workers, which are veiled by the benevolent rhetoric of the managers.

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A vivid exposé of the use of Quality Circles at Johnson & Johnson's
From the Inside Flap:
"[This] study of quality circles at Johnson and Johnson’s Ethicon subsidiary in Albuquerque, New Mexico, is unique because Grenier was able to lift the corporate veil. Taken on as an unpaid research assistant by the plant’s social psychologist, Grenier obtained permission to study how management used its participative program. He presents. a sobering analysis of how the superficially democratic quality of working life (Q.W.L.) groups facilitated managerial control. Inhuman Relations makes it clear that the tools social scientists have provided management are very powerful."
—David Bensman, The Nation

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  • PublisherTemple University Press
  • Publication date1989
  • ISBN 10 0877226326
  • ISBN 13 9780877226321
  • BindingPaperback
  • Number of pages252

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9780877225027: Inhuman Relations: Quality Circles and Anti-Unionism in American Industry (Labor And Social Change)

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Publisher: Temple University Press, 1988
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