Coaching Made Easy: Step-by-Step Techniques That Get Results - Softcover

Leibling, Mike; Prior, Robin

9780749439538: Coaching Made Easy: Step-by-Step Techniques That Get Results

Softcover

ISBN 10: 074943953X ISBN 13: 9780749439538

Publisher: Kogan Page Business Books, 2003

Have you ever wanted to make change happen more easily? Do you want to harness the power of coaching? If so, help is at hand, as the simple three-step process in this book can help anyone become an effective coach.

Easy to understand and apply, the authors' ABC Technique will give you a solid understanding of what to do and when to do it, so that you can coach other members of staff easily and with confidence. Developed over a number of years within a variety of organizational settings, this foolproof approach shows that anyone can learn to coach both easily and quickly.

With case studies, problem-solving tips, and confidence-building exercises, this proven approach will equip you to coach both individuals and groups and also provide you with an ideal self-development tool.

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About the Author:

Mike Leibling is a writer, coach and mentor. After working at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy StrategyT to help people and organizations overcome and prevent difficult situations.

Introduction

Part 1 Coaching

1 Coaching at work

The coaching relationship; How to offer coaching; Compatibility with your management style; The role of the coach; Benefits of coaching; Where are you now, on coaching; What coaching is not; Coaching in today's world

Part 2 The ABC technique

2 The ABC technique: what it is

Step A -- understanding the situation; Step B -- understanding what could be better; Step C -- understanding how it could be better

3 The ABC technique: three real-life examples

4 The ABC technique: using it

Step A; Step B; Step C

5 The ABC technique: the thinking behind it

Nature/nurture; Can'ts and shoulds; View of the world; Neurological levels; Size of change; The power of separating verb tenses; Motivation direction; Planning ahead; Failure versus feedback; Chunk size; What before how; Positive by-products of negative behaviour; Convincer strategy; How we know something is right -- external vs. internal; Communicating cooperatively; Thinking flexibly;; Curiosity; Discomfort; Confusion; Indecision; The power of the period.; Apologizing; The language of sensory preferences; Dilemmas and compulsions; Perceptual positions; Noticing; Pacing; Verbal/non-verbal; Questioning; Metaphor, anecdote and stories; Reflecting; Visualization; Feedforward; Reactions vs. responses

6 The ABC technique: how it works

Analysis of the three step structure; Analysis of each question

Part 3 You as a coach

7 You as a coach

Preparation for coaching sessions; Self-coaching; Coaching on the hoof

Ten great coaching questions

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