Integrated Operations Management: Adding Value for Customers, "Updated" - Hardcover

Dr. Mark Hanna is Professor of Operations Management in the College of Business Administration at Georgia Southern University. He formerly served as Associate Dean of the College and Chair of the Department of Information Systems and Logistics. Prior to Georgia Southern, he served on the faculty at the Richard T. Farmer School of Business Administration at Miami University. He earned a Ph.D. in Industrial Management and an M.S. in Management from Clemson University. Dr. Hanna is an award-winning teacher, having taught Operations Management, Production Planning and Control, Quality Management and other business courses. In addition to the authoring INTEGRATED OPERATIONS MANAGEMENT: A SUPPLY CHAIN PERSPECTIVE, he has published numerous articles in academic journals including Journal of Operations Management, Production and Operations Management, International Journal of Production Economics, International Journal of Operations and Production Management, and others. Dr. Hanna is a strong proponent of lean manufacturing, including its underlying participative management practices, and has supported practitioner development in operations through service to the Ohio Manufacturer's Association, the Association for Quality and Participation and other organizations.

W. Rocky Newman is a professor of supply chain management at Miami University. He has a Ph.D. from The University of Iowa (1988) and both an MBA (1981) and a B.S. in Business Administration (1980) from Bowling Green State University. Professor Newman teaches in the areas of operations management, supply chain management, and manufacturing strategy. His research interests include manufacturing strategy, environmental issues in manufacturing, supply chain management as well as the implementation of advanced manufacturing technologies. His work has been published in several journals including: the International Journal of Production Research, The Journal of Production and Inventory Management, The Journal of Manufacturing Systems, The International Journal of Flexible Manufacturing Systems, the Mid American Journal of Business, The International Journal of Operations and Production Management, The International Journal of Production Economics, The International Journal of Forecasting, Integrated Manufacturing Systems, The International Journal of Quality and Reliability Management, and others. He is the past editor of the Mid American Journal of Business and still serves on the editorial advisory board it as well as for the Journal of Operations Management, The International Journal of Services and Operation Management, and the Quality Management Journal. He is an active member of the DSI, CSCMP, ISM, and APICS.

"The boxed inserts "Integrated Operations Management" adds more value to the chapters. The Rec center sequence at the start of the chapter is an added value in this book. The cases at the end of the chapter seem to be up-to date and represent an actual company's dilemma."

"Easy to understand, clear explanation of basic Operations Management (OM) concepts and terminologies. Provides a clear description of the TOC philosophy which serves as the basic framework used in the entire book. Articulates the relationship of OM with other major business functions. The numbers used in the examples have reasonable relative magnitudes and results are easy to verify."